Our guides

Every guide appears under their real name, with a photo and a bio written in their own words, which they approve before it goes live and can change at any time. There is no anonymous or pseudonymous guiding on this platform, ever. When you talk with a guide, you know who they are — and their work is credited to them.

Guides earn $8.00 per 30-minute conversation — an effective $16/hour — paid for every conversation they reserve time for, including client no-shows and late cancellations. A guide hosting ten conversations a week earns meaningfully above Bhutan’s national average salary, from home.

Every booking shows the guide’s pay before they accept it. Payout fees are absorbed by the platform; there are no hidden deductions, and guides receive a clear statement each pay period.

A guide may pass any client on to another guide at any time, for any reason or none, with one tap. No explanation is required. The hand-off carries zero penalty, structurally: it does not affect a guide’s standing, ranking, matching priority, or pay, and their booked hours are preserved.

We built it this way on purpose. A guide who knows they can step back from any conversation is a guide who can be genuinely present in all of them.

Guides are trained to recognize signs that someone may be in crisis — and to escalate immediately, not to handle it. A licensed clinician is retained for exactly this. The guide’s role ends the moment they raise the flag; the clinician and our team take over from there.

We train guides that escalating is the competent, caring act — and we never train them in counseling technique. That line protects clients and guides alike. Crisis resources (including the 988 Suicide & Crisis Lifeline in the US) are shown by the platform itself, in every session.